1. The Virgin Partners Scheme (the "Scheme") is a discretionary benefit provided to employees of companies or groups of employees or individuals who are either: (1) involved in a joint venture with; or (2) suppliers or contractors to; or (3) partly owned by, a Virgin Group company ("Eligible Persons"). The Scheme and the offers made available by participating companies may be modified or withdrawn at any time.  
2. Permanent full-time or part-time Eligible Persons who wish to participate in the Scheme are eligible to join after the length of service as specified by their employing company.  
3. The Scheme discount card (the "Partners Card") issued as part of the Scheme remains the property of Virgin Management Limited at all times. As a condition of joining the Scheme, Eligible Persons agree to return the Partners Card to their HR Department or Department Manager upon termination of their employment for whatever reason.  
4. The Scheme is intended solely for the personal use of Eligible Persons and is only available to immediate family, dependants or partners where specified in the current Scheme discount details.  
5. The Scheme may not be used for any kind of commercial or re-sale activity, and Partners Cards are personal and non-transferable; they may not be lent, sold or given to anyone else at any time.  
6. In the event of deliberate abuse of the discount privileges associated with the Scheme, individual cards will be withdrawn by the company employing the persons who abused the Scheme or directly by Virgin and participation terminated immediately. Under no circumstances will the fee be refunded.  
7. Virgin does not accept any liability whatsoever for any failure or omission by the third party supplier of goods/services in the Scheme; any claims by participating companies or Eligible Persons must be brought directly against such third party supplier for whom Virgin acts as an agent, except where such failure or omission is a direct consequence of Virgin's wilful misconduct or gross negligence. 

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If you've got a question, you should find the answer here. Just click on the one you want. You can see the full Virgin Partners Terms & Conditions by clicking here.

How do I join?

I applied for my card over 6 weeks ago, where is it?

Can my friends or family use my card?

If I leave, can I keep the card?

I've lost my card, what should I do?

What kind of web browser do I need?

Is my personal data kept private?

What is a cookie?

What if I need to know more?

It's simple and it should take no longer than 6 weeks once you've sent the form. Click here for more info.

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Your card should be with you no later than 6 weeks you've applied for it. If it's taking longer, get in touch with our card issuers Securit World and they'll be able to help you. Email them at partners@securitworld.com or call them on 020 8266 3333.

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Yes they can ..hurrah! Many of our cool discounts your family and your mates can use too. Have a look at all the individual offer details on our website for more info.

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Sorry no, your Partners card remains the property of Virgin Management Limited at all times. If you leave for any reason, you must give your card to your manager or your People team.

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Don't panic...we can sort a new one out for you, not a problem. Just let our card issuer, Securit World know and they'll send you a replacement. Call them on 020 8266 3333 or email partners@securitworld.com

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Our site has been designed for viewing through Internet Explorer 4.0 or Netscape 6.0 or above. The site is designed for 800 X 600 or 1024 x 768 screen resolution but we suggest 1024 x 768.

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Yes. All the information you include will be kept absolutely private. If you wish to know more please read our Terms & Conditions. 

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As well as the chocolate chip kind, a cookie is what Internet boffins call a small data file that's stored on your computer when you look at certain web sites. The cookie remembers information about you when you next visit the site. This makes life a lot easier for you. We will never collect personal information from you without your permission. 

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If you have any further queries just get in touch with your HR team. They'll be able to give you all the low down on the Virgin Partners scheme.  
Or contact us on 020 7313 2000,  email partners@virgin.co.uk or by snail mail to Virgin Partners, Virgin Management Ltd, 120 Campden Hill Road, London W8 7AR.

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